- Quality Assurance Programs
Quality Assurance Programs



Standards Compliance Operation Review and Evaluation Program

New Image Marketing’s S.C.O.R.E. System is a retail execution/quality assurance program designed to evaluate operations often measured with internal programs. S.C.O.R.E. is more cost effective than internally operated programs, delivering timely, actionable data and unbiased evaluations.

The S.C.O.R.E. System is a customized program. Our trained staff assists your retail operations group in developing a program that measures all key performance indicators of interest. This allows you to measure your store operations against your company standards of execution. Our programs move beyond the transaction counter to cover various areas both inside and outside of the store including food service, food safety, loss prevention and safety, in-stock conditions, planogram and promotion execution and asset management, as well as forecourt conditions.

S.C.O.R.E. is not a “shopper perception” program. The S.C.O.R.E. System is a quality assurance program that allows you to accurately monitor retail execution of your standards of excellence. The reliability of the S.C.O.R.E. program provides the consistency to drive performance and improve results. Whether a franchise or a company operation, consistency starts at the store level.

Fully trained and dedicated field personnel, utilizing superior quality data collection methodology and a commitment to providing best in class retail intelligence including interpretation of results, sets New Image Marketing apart from all competitors. The S.C.O.R.E. System is not a mystery shop repackaged as a store evaluation tool, it is a program designed as a superior, cost effective alternative to internal quality assurance programs.

If your goal is to move beyond the point of sale and drive performance, New Image Marketing’s S.C.O.R.E. System will give you an unbiased, third party measuring tool to help you achieve your goals.

To receive information on the S.C.O.R.E. quality assurance program, please call Peter Boldrin at 239-275-9979 ext. 209 or e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it..